We do our best to review and proceed your complaints case as fast as possible and usually this is done in less than 48 hours. However, if we are experiencing a huge volume of new complaints, it could take up to 96 hours. Keep an eye on your email inbox regularly, we will notify you for the status of your complaint.
Articles in this section
- What exactly is AskGamblers Casino Complaints Service?
- Who is allowed to use AskGamblers Casino Complaints Service?
- How to submit a complaint?
- What should I watch out for when posting a complaint?
- Why it is obligatory to fill all fields within the Complaints Submission Form?
- Have a problem attaching a file to my complaint. What should I do?
- How long does it take to review and approve my complaint?
- My complaint was rejected. How come?
- My complaint was accepted and published. Now what?
- I missed to respond within the given time frame and my complaint is now closed as Unresolved. Any chance to have my complaint reopened?