Gambling Online
All you need to know about online gambling gathered in one place. Understand how to play in an online casino, what is a casino bonus, how to deposit and cash out, is it safe to play there, what to do in case of a trouble and of course, how to fight gambling addiction.
Online casinos explained
- What is an online casino?
- What types of games are offered by online casinos?
- What is a casino/software vendor?
- What is the difference between a download, instant play and mobile version of a casino software?
- What are casino Terms and Conditions and why are they so important?
- I don't agree with the casino's Terms and Conditions. Am I allowed to join and play?
Understanding the bonuses
- What kind of bonuses are typically offered in online casinos?
- What is the difference between a bonus and a promotion?
- What does a wagering requirement/playthrough/rollover mean?
- What is the difference between a cashable (non sticky) bonus and not cashable (sticky) bonus?
- How many bonuses/promotions could I take at a time?
- How long does it take to receive my bonus?
Online casinos and security
- Is it safe and secure to play in online casinos?
- What is SSL and how it is used by casinos?
- How can I be sure my personal details and money are kept in a safe place?
- Why do casinos have to verify my ID?
- What is the verification procedure and how long does it take?
- What type of documents might a casino might ask me to provide?
Depositing in a casino
- Is it safe to deposit in an online casino?
- What is a deposit method?
- Which are the most common deposit methods?
- What is an e-wallet?
- How long does it take to deposit in a casino?
- I am having trouble with my deposit, what can I do?
Withdrawing from a casino
- What is a withdrawal method?
- Which are the most common withdrawal methods?
- Is it possible to use a method for withdrawing different from the method used for depositing?
- I am having trouble with my withdrawal, what should I do?
- How long does it take to receive my money?
- What does a pending (reverse) period means?
I have troubles with my casino, now what?
- What is a casino complaint?
- What is the difference between an official and an unofficial complaint?
- What are the most common issues a player might experience while using an online casino?
- What are my rights and obligations in case of a problem with a casino?
- Is it really that important to remain calm and not to insult the casino support?
- Should I try to resolve my issue on my own or can I seek help from a third party?
Online casinos fairness and legalities
- How can I be sure a casino is fair?
- What does RTP stand for and why it is so important?
- My casino does not publish any RTP stats, is it safe to play there?
- What does RNG stand for?
- What is a gaming license?
- Why is the casino license so important?
Gambling addiction
- How serious can gambling addiction be?
- How can I know if I am already addicted?
- Is there a way to treat my addiction to gambling?
- Is it possible to prevent myself from problem gambling?
- I think I'm addicted to gambling - where can I seek help?
- What is 'self-exclusion' and how does it work?